SGRACO BOTTLES FAQS
How to Place an Order
Ordering from SGRACO Bottles is simple and convenient. Choose your preferred method:
Online: Visit www.sgracobottles.com to browse and purchase our selection of glass bottles and jars.
By Phone: Call our Customer Service at (513) 815-6694, available Monday to Friday from 8AM to 6PM EST.
By Email: Reach out to us at sgracousa@gmail.com and our team will assist you promptly.
We cater to customers in Canada and the USA, providing high-quality glass packaging solutions tailored to your needs.
Minimum Order Requirements
At SGRACO Bottles, we offer flexible ordering options to suit your needs:
Pallet Orders: Benefit from competitive pricing by ordering pallet quantities. This option allows you to maximize savings on larger volumes.
Case Quantities: We also accommodate smaller orders, such as a few cases, to meet your specific requirements.
For availability and to discuss your order needs, please contact us at sgracousa@gmail.com. We’re here to assist you in finding the best solution for your glass bottle and jar needs.
Where to Find Pricing
To view pricing for our glass bottles and jars, please visit the product description page of each item. Quantity discounts are available for larger bulk orders to help you save. For inquiries about pricing on large quantity orders, please contact us at sgracousa@gmail.com.
Do I Have to Order a Full Case?
At SGRACO Bottles, our glass bottles, glass jars, and closures are typically shipped by the case. You can order closures according to your specific quantity requirements. Pricing for cases is detailed on each product page for your convenience. During checkout, you can also estimate shipping costs by entering your address.
Ordering is convenient and secure with our easy-to-use online platform.
Explore our wide range of products and place your order online today at SGRACO Bottles.
Ordering Samples?
Ordering samples from SGRACO Bottles is easy! Here’s how:
Contact Us: Visit our Contact Us page to send us a note, or email us directly at sgracousa@gmail.com. Our customer service team will be more than happy to assist you.
Free Samples: We offer up to Two(2) free samples for testing purposes.
Explore our range of glass bottles and jars, Contact us today to get started with your samples!
Discounts and Special Offers on Our Products
At SGRACO Bottles, we provide competitive pricing tailored to your needs:
Case Quantity Pricing: Find pricing for individual cases directly on our website.
- Pallet Quantity Discounts: For larger orders requiring pallet quantities, please contact us or email us at sgracousa@gmail.com. We offer significant discounts based on your specific quantity requirements.
Pickup Orders
At SGRACO Bottles, we welcome customers to pick up their orders from our location:
- Pickup Policy: We are happy to accommodate pickup orders. Please note that we require a minimum of 48 hours’ notice for all pickup orders.
MOQ for Customized Products
For customized glass bottles and jars, minimum quantities typically range from 30,000 to 60,000 pieces per item, depending on the size of the container.
Additional tooling costs may apply.
Feel free to reach out to us to learn more about our custom design process!
Return Policy
Our policy on returns is as follows: Generally, we do not accept any returns or take responsibility for return shipping costs. If customers have any issues with our products, they must raise them within 14 days of receiving the goods. Beyond this timeframe, our company does not assume any liability.
In case of product damage or breakage, customers may raise concerns. Our company will provide appropriate compensation and offer a suitable discount on the customer’s next order.
Contacting a Representative?
- Email us at sgracousa@gmail.com.
- Call our customer service representative at (513) 815-6694 during regular business hours.
- Submit a Contact Us form on our website for prompt assistance.
Where Are Our Bottles Shipped From?
Our bottles are shipped from our warehouse located in Montreal, Canada.
